Frequently Asked Questions

Consumer Rights in Turkey

FAQs For Law On Protection Of Consumers In Turkey

» General

Question
What kind of renovations have been made with the alternations in the Law on the Protection of Consumers?
Answer

As a consequence of the alteration made with the Law No. 4822;

-  The unfair provisions related to the contracts (the unfair standard conditions or the unfair common operation conditions) are regulated with Article 6 for the first time in Turkish Law.

-  The article that the unfair term or conditions included in any kind of contracts of which the consumer is a party, will not be binding upon the consumer is provided for.

-  A new article has been added to the Law under the title of Distant Sales considering the developments in the electronic trading. Therefore the sales and services rendered with the communication tools such as telephone and telex and especially via internet are taken under the protection of the law 

Question
What is the purpose of the Law on the Protection of Consumers?
Answer

The purposes of the Law on the Protection of Consumers protection are as follows:

- to take the precautions for protecting the health, security, and the economic benefits of the consumer, for enlightening, and educating the consumer, for recovering the damages suffered by the consumer and for enabling the consumer to protect from the environmental hazards;

- to encourage the attempts of the consumers for protecting themselves, and

- to regulate the issues related to stimulating the voluntary organization during the formation process of the policies in this issue.

At the same time, the Law Pertaining to Preparation and Implementation of the Technical Legislation related to Product No. 4703 to provide the establishment of the infrastructure required for effectively exercising the EU technical legislation, the harmonization process of which continues. The issues such as supplying conditions of these products and the responsibilities of the instructors and distributors, market monitoring and supervision, prohibition related to supplying the insecure goods into market, collecting and destroying them, the working procedure and essentials of the concordance assessment institutions to act in concordance assessments, punitive sanctions, the notifications to be submitted to EU commission and EU member countries. The regulations, which regulate the application procedure and essentials of this law, have been put into force.
In Article 16 of the Law Pertaining to Consumer Rights: the commercial advertisements and announcements shall be fair, true and in accordance with the laws, with the principles determined by the advertisement board, with the public morality and individual rights. No advertisements and announcements and camouflaged advertising which deceive, mislead the consumer or exploit their deficiencies in experience and information, which threaten the life and property security of the consumer, which encourage the violence acts and committing a crime, which exploit the diseases damaging the public health, the elderly, the children and the disabled, shall be published. The advertisements related to competitive goods and services, which serve for the similar necessities or relate to the same purpose are allowed. The advertiser is liable with proving the concrete claims taking place in the commercial advertisement and announcement. The owners of the advertisements, the advertisers and the channel corporations are liable with complying with the provision of this article. In this article it is required that the sale of the products which should not be necessarily purchased for the purpose of making use of the weaknesses of the unconscious or uninformed consumers and it is stated that the advertisement and the principles related to advertisement will be determined by the advertisement board. The prevention of the publication of the exaggerated advertisements and the proof of the claimed element in the advertisement by the advertisement owner, and in case it proves  that the advertisement is decisive, the advertisement owner will be hold responsible are provided for in the article.

Question
What is commercial advertisement and announcement?
Answer
The definition of the commercial advertisement and announcements have not been determined in the Law on the Protection of Consumers, however in accordance with Article 3/h of the Advertisement Regulation:
“Commercial advertisement and announcements are the notifications of marketing communication quality, published in any channel by the advertisement owner in order to make promotions of a good, service or trademark, to inform and persuade the target audience, to provide or increase the sale or rental of such good, service or trademark.”
Question
What is camouflaged advertisement?
Answer
Camouflaged advertisements are those made secretly despite prohibited. For instance, it is forbidden for the lawyers to make advertisements. It should be assessed as a camouflaged advertisement when a lawyer attends in several programs and often launches himself. 
Question
What are the functions of the advertisement board?
Answer
To determine the principles to be complied in commercial advertisement and announcements and make notifications thereof by means of the ministry.
 To examine whether the advertisements and announcements are performed in accordance with the law ex officio or upon application.
 To abort, regulate the advertisements made by violating the law provisions or to inflict official fines committing therefore.
Question
What are the legal means to apply against the conflicts resulting from the Law on the Protection of Consumers in Turkey?
Answer
a. The Arbitration Board settles the conflict for Consumer Problems in disagreements the value of which is below five hundred liras. The decisions of the board of five members are binding upon the parties.
The parties may oppose to the decisions within fifteen days before Consumer Courts. The opposition does not abort the implication of the decision however if requested the Court may abort the implication of the decisions as a precaution. The decisions given by the courts upon opposition are absolute. All the contradictions other than the issues, which were subjected to penal sanction in Article 25, are under protection of the function and authority of the Arbitration Boards. The applications are filed to the arbitration boards wherein the consumer had bought the good or service and has domicile in accordance with Arbitration Board Regulation Article 5.
b. In accordance with Article 23 of the Law the consumer courts settle the conflicts. In accordance with the interim article 1 of the Law the jurisdiction means of the Consumer Courts are determined by High Council of Judges and Public prosecutors. It has been determined that all the Civil Courts of First Instance may handle the cases, where no consumer court is available.
Question
What is the jurisdiction procedure for the actions instituted before Consumer Courts?
Answer
The basic jurisdiction procedure is applied to the actions instituted before Consumer Courts. 
Question
Who can institute the actions?
Answer
The consumer organization and the Ministry are also granted as the authority to institute an action as well as consumers. These persons are exempted from Court fees. In case the action is finalized against the seller, the Court fees are paid by sellers. The consumer Courts may decide on aborting the violation of law for precaution purposes and on the publication of the final decision in the country and in local newspapers. The decision related to the abortion of the situation in violation of the law is also announced in the same way by the payment of cost by the defendant. 
Question
Is there a regulation related to fines in the Law on Protection of Consumers?
Answer
In accordance with Article 25, fines in miscellaneous amounts are given to the persons acting in violation to the law. These fines multiply in some cases or are increased in case of replication. The amounts of the fines are reestablished every year.
The Ministry has been appointed as the authority to require the abortion of the campaign and all kinds of advertisements and publicity related to campaign from the periodical publication corporations and the authority to apply before the Court.
It has been mentioned that the fines will be applied with the Ministry and Civilian Authorities by referring to the articles of the penalties mentioned above with Article 26 of the Law.
Question
What is the legal quality of the fines?
Answer
The fines are of administrative quality and it is possible to file an opposition against these fines within seven days as of the notification date. The decisions given by the administration court upon opposition are absolute. The fines are collected in accordance with the provisions of the Law Pertaining to the Collection Procedure of the public Credits. 
Question
Regulations in Turkey
Answer
The Regulation Pertaining To The Principles And Implication Basis Related To Commercial Advertisement And Announcements
The regulation covers all kinds of commercial advertisements including the verbal or written words, numbers, visual presentations and sound effects thereof. How to do the direct sale advertisements, the goods sent without order, comparative advertisements and advertisements with witnesses are stated and the points comprised by them are mentioned in the regulation. It has been mentioned in this regulation that no firms or corporations will be discredited; using the emblem or identity elements of another firm no one may benefit the financial will of that firm, other advertisements shall not be imitated and the advertisements shall not be in violation of the public health. It has been further mentioned in the regulation that the definitions, claims or the illustrations related to the provable issues and that the advertisement owners will be responsible with immediately showing such a proof to the authorized persons.
- The Regulation of Advertisement Board
This regulation determines the corporation and functions and working procedure and basis of the advertisement board and the quality and the task periods of its members. The functions of the board are as follows:
a. In accordance with the provisions mentioned in Article 16 of the Law, to state the principles to be complied in the commercial advertisement and announcements and notify them by means of the Ministry.
b. To examine, ex officio or upon written application, the commercial advertisements and publicity within the framework of the principles stated in paragraph a.
c. To punish the ones acting against the provisions of Article 16 of the Law and to abort the related advertisements and publicity up to 3 months for precaution purposes and/or simply abort and/or regulate with the same method and/or give fines in accordance with the examination results.
The board may give the fines mentioned in paragraph c according to the quality of the violation or separately.
The board considers the definitions, rules and developments universally adopted in the field of advertisement, the international advertisement application essentials, the characteristics of the goods or services to be promoted and the special legislation provisions in force as well as the country conditions when determining the principles to be complied with in commercial advertisements and publicity.
Question
How is an application filed to the Advertisement Board?
Answer
The applications to the board are filed written. The original written or published documents of the advertisement, which is complained about, are enclosed to the petition. The Board provides the television movies and radio advertisement records from the Radio Television High Council. The application may also be filed by means of the Ministry. If it is considered requisite during the examination, information and advise may be requested in writing from the related persons or institutions. The decision with grounds is devolved to the General Manager and implicated by the Ministry. The Council may establish commissions in order to prepare the report related to the notification of the advices before the decision is settled. 
Question
The fines to be applied to the persons in violation of the prohibition of commercial advertisement or publicity
Answer
In accordance with Article 2 of the Law related to the protection of the consumer (paragraph VIII), if prohibited advertisements are published by acting against the Article 16, the Advertisement Board applies a fine of 3.500,00 TL and/or abortion up to 3 months for precaution purposes and/or correction penalty. The Advertisement Board may give these penalties all together or separately according to the quality of the violation. If the violation to Article 16 has taken place via the written, verbal, visual and other means making publications throughout the country, the fine multiplies to ten folds.
If the violation to this prohibition has taken place via the written, verbal, visual and other means making publications throughout the country, the fine multiplies to ten folds. (Law No 4077, 25/VIII). The authorization for application of this penalty is the Ministry of Industry and Commerce. (Law No. 4077).

Other Intellectual Rights in Turkey

FAQs For Integrated Circuit Topographies In Turkey

» General

Question
What is the legal basis for the protection of integrated circuit topographies in Turkey?
Answer

The current regulation is based on the Act no. 5147 in force as from April 30, 2004 and on its Implementing Regulation published in the Official Gazette no. 25686 of December 30, 2004 pertaining to the protection of the integrated circuit topographies in Turkey.
The object of said Act is to protect the integrated circuit topographies with the aim to ensure a situation of competition and industrial development in this field.

Question
Who is entitled to obtain protection for integrated circuit topographies in Turkey?
Answer

The following persons are entitled to benefit from the protection of the integrated topographies according to article 3 of the Act no. 5147:

- Turkish Republic citizens, natural or legal persons who are domiciled or engaged with industrial or commercial business within the territory of the Turkish Republic as well as persons entitled to file an application under the provisions of relevant international treaties may enjoy protection of integrated circuit topographies in Turkey.

- Notwithstanding the fact it falls outside the scope of the above explanations, natural or legal persons that are citizens of states which grant de jure or de facto protection of integrated circuit topographies to Turkish Republic citizens, shall enjoy said protection according to the principle of reciprocity.

Question
What is the principle of reciprocity for protection of integrated circuit topographies in Turkey?
Answer

According to article 6 paragraph 3 of the Implementing Regulation, where foreign countries accept registration or announce in writing that they shall register the integrated circuit topographies of the Turkish Republic citizens, Turkey will reciprocate protection. 

Question
What does “originality” mean for registration of integrated circuit topographies in Turkey?
Answer

The integrated circuit topographies have to meet the requirement of originality to be protected by registration according to article 4 paragraph 1 of the Act reading “Integrated circuit topographies having an original character shall be protected by issuance of a registration certificate”. According to article 5 of the Act, the term “original” means “creation which is the result of its creator’s own intellectual effort and is not commonplace among creators and manufacturers of integrated circuit topographies at the tine of the creation”.  

Question
When does the protection of integrated circuit topographies start in Turkey?
Answer

The protection of integrated circuit topographies starts as from the date on which the integrated circuit topography is put for the first time, commercially to the market at home country or abroad by the right holder or by a third party under his authorization, provided that the application for the registration of integrated circuit topographies is filed in Turkey within two years as from the first commercial launch. Where there is no commercial use, and therefore date of first use, the protection of integrated circuit topographies starts as from the date of application for the registration of the integrated circuit topography in Turkey. 

Question
What is the duration of the protection of integrated circuit topographies in Turkey?
Answer

The term of protection of integrated circuit topographies in Turkey is ten years. In case the integrated circuit topography is not used for commercial purposes and no application for registration has been filed within fifteen years as from the date of its creation, no protection can be claimed after this period unless a situation of secrecy is justified (article 6 paragraph 3 of the Act).
The renewal of the protection of integrated circuit topographies is not possible and after ten years the subject matter of the right becomes public property.

Question
Who can claim protection of integrated circuit topographies in Turkey?
Answer

The protection right of an integrated circuit topography belongs to its creator or to his legal successor(s) as provided in article 7 of the Act. In the presence of more than one creator, the joint ownership is valid.
In employment relation, the protection right of an integrated circuit topography created by an officer, servant and workers during the performance of their duties belongs to the employers unless there is an agreement to the contrary, in return of which the employer pays a fee. Failure to reach agreement on the amount of the fee, the amount to be paid shall be determined by the court.

Question
What is the scope of the protection for integrated circuit topographies in Turkey?
Answer

Article 11 of the Act provides that the right holder of an integrated circuit topography shall have exclusive rights for preventing and stopping the following acts that occur without and beyond his consent:

- Except for the reproduction of the part(s) that do no meet the requirement of originality, the reproduction, in whole or in part, of an integrated circuit topography under protection by its inclusion in an integrated circuit or by any other way;

- Importation, sale or distribution for commercial purposes, of protected integrated circuit topography, of an integrated circuit containing such a protected integrated circuit topography or any product containing an integrated circuit topography reproduced in breach of law.

Question
What is the principle of personal use exception for integrated circuit topographies in Turkey?
Answer

Article 12 of the Act provides that some acts like the reproduction of the integrated circuit topography under protection for non-commercial purposes or solely with the purposes of evaluation, analysis, research or training; importation, sale or distribution with commercial purposes of an integrated circuit topography under protection or an integrated circuit having it thereon after said integrated circuit topography or integrated circuit is released at home or abroad by the right holder or under his consent, can be done freely without necessitating the authorization of the right holder. These acts remaining outside of the scope of protection for integrated circuit topographies concern in summary personal use exception. 

Question
Which documentation/information is required for filing an application for the registration of integrated circuit topographies in Turkey?
Answer

The application for the registration of the integrated circuit topography shall be filed before the Turkish Patent Institute/TPI (article 13) and the following information and documents be submitted according to article 14 of the Act and to article 8 of the Implementing Regulation:

-  integrated circuit topography’s applicant name, surname and address;

- original commercial use date of the integrated circuit topography or a statement declaring such use has not occurred;

- a power of attorney if an attorney files the application for registration of integrated circuit topographies (for the power of attorney, please refer in our web site to FORMS/Power Of Attorney;

- a circular of authorized signature(s) if the application for the registration of integrated circuit topographies is filed in the name of a legal person;

- copies or clear drawings of integrated circuit topography which can be reproduced by means of publication and comprising the data describing the electronic functions performed by the integrated circuit. Where these copies or drawings allow the identification of the integrated circuit topography, copies or drawings related to parts for the manufacturing of integrated circuits may not be filed;

- abstract in written form giving a short and explanatory description of integrated circuit topography (preferably not exceeding 100 words);

- data identifying the creator and where the applicant of integrated circuit topography is not the creator or where there is more than one creator, according to Article 8 of the Implementing Regulation, the applicant of integrated circuit topographies shall declare in the application for the registration of integrated circuit topographies in what way he has obtained the right to apply for registration from the creator(s);

- receipt evidencing that the fee of application for the registration of integrated circuit topographies has been paid.

According to article 15 of the Act, where the application for the registration of integrated circuit topographies does not comply with article 14 of the Act and article 8 of the Implementing Regulation the outstanding points/elements shall be completed within two months as from the TPI’s notification to this effect to the applicant of integrated circuit topographies.
If the documents listed in article 15, namely the petition of application for the registration of integrated circuit topographies, information regarding the identity of the applicant and copies or drawings of the integrated circuit topographies are filed with the TPI on the date of the application, the application is considered to have been filed on the date of receipt and entry of same in the records of the TPI.

Question
Does a register for integrated circuit topographies exist in Turkey?
Answer

The applications of integrated circuit topographies are recorded on the Register of Integrated Circuit Topographies, published on the Bulletin of Patents and then the registration certificate issued by the TPI is sent to the applicant of integrated circuit topographies or its attorney. 

Question
Who is authorized to proceed with filing/registration of integrated circuit topographies before the Turkish Patent Institute?
Answer

Article 23 paragraph 1 provides that any real person or legal person that files an application of integrated circuit topography or the patent attorneys recorded on the Register are authorized to proceed before the TPI. Paragraph 3 provides that applications in the name of the applicants having their domicile abroad are to be filed and represented by chartered patent attorneys. 

Question
Which are the provisions common with the other acts for the protection of industrial property in Turkey?
Answer

A common characteristic of all the Decree-Laws and Acts enacted in Turkey since 1995 in matter of Industrial Property including this Act on “the Protection of the Integrated Circuit Topographies” is that they are similar in their structures and that their provisions pertaining to: - litigation, - compensation, - competent courts, -infringement, - evidence, - establishment of experts’ opinion through the court as determination of evidence of infringement or to serve as a declaration of non-infringement/similarity, - injunctive relief upon court order, -procedural law, - withholding of infringing goods at the customs under the suspension of release procedure are similar, not to say identical, to a large extent. Accordingly, with this Act, Turkey’s fully integrated and coherent body of industrial property legislation is extended to provide protection for the integrated circuit layouts- designs- (topographies). 

Question
Is it possible to lodge an objection against the decision for integrated circuit topographies of the Turkish Patent Institute?
Answer

According to article 30 of the Act, those persons who are damaged/suffer from the administrative decisions for  integrated circuit topographies, do have the right of objecting before the Higher Council of Examination and Evaluation of the TPI against the said administrative decisions within 2 months as from the date of notification of the decision. The decisions of the Higher Council can be appealed before the (Specialized) Ankara Court of Intellectual and Industrial Property Rights within 60 days as from their notification to the right holder and further before the Supreme Court.
Under parallel provisions, the Act no. 5147 dated April 30, 2004 rule that in all court actions instituted in accordance thereof and against all decisions of the TPI in implementing them, the competent courts shall be the specialized courts to be established by the Ministry of Justice.
According to article 31 paragraph 2 the (Specialized) Ankara Court of Intellectual and Industrial Property Rights is competent for all actions to be instituted versus TPI by third persons negatively affected or having suffered damage by the decisions of the TPI on the basis of this Act.

Question
Who can institute the nullity action for integrated circuit topographies in Turkey?
Answer

According to the 1st paragraph of article 19 of the Act the consumer societies, the bodies, namely Chamber of Commerce and Industry, Chamber of Commerce, Chamber of Industry, Chamber of Shipping, Commodity Exchange, the Union of Chambers and Commodity Exchange of Turkey subject to the law no. 5590 for the Union of Chambers and Commodity Exchange of Turkey enacted on 8.3.1950 and to the Law no. 507 for Tradesman and Artisans Association enacted on 17.7.1964 as well as other interested parties are entitled to demand the nullity of the integrated circuit from the competent Court in Turkey.
Article 20 paragraph 1 rules that the Court’s decision of nullity of the integrated circuit topography shall have retroactive effects.

Question
What is the scope of an infringement action for the integrated circuit topographies in Turkey?
Answer

The Act no. 5147 provides under articles 24 and 11, parallel provisions to ones existing in Trademark, Patent and Industrial Design Acts in that infringement involves, the unauthorized, production, sale, offer for sale, distribution and importation for commercial purposes of integrated circuits incorporating, wholly or partly, the Chip topography under protection pursuant to said Act, as well as the products containing such infringing integrated circuits. 

Question
Which remedies can be claimed in the infringement action for the integrated circuit topographies in Turkey?
Answer

In accordance with the article 26 of the Act the right holder, within the context of an infringement action for the integrated circuit topographies may claim that the infringement be stopped, the counterfeit goods and their production tools/instruments/means be seized and, where necessary for stopping the infringement, be destroyed and may further claim for compensation of moral and material damages suffered because of the infringement and for the publication in newspapers of the favorable court decision. 

Question
Is it possible to request an action in declaration of non-infringement and in determination of evidence by the applicant for the integrated circuit topographies in Turkey?
Answer

According to Article 26 paragraph 1 (a) and (b) in case of infringement of  integrated circuit topographies; the right holder is also entitled to request from the Court, establishment of an Experts’ Report through the Court to serve as determination of evidence as to the existence of a situation of infringement or as a declaration of non-infringement/non-similarity. 

Question
Is it possible to request injunctive relief and border measures for the integrated circuit topographies in Turkey?
Answer

The Act no. 5147 has parallel provisions structured almost identically to the earlier series of Decree-Laws on industrial property in the matter of injunctive relief upon Court Order and withholding of infringing goods at the customs, the so-called Border Measures.
The Act no. 5147 is also in coherence with the Customs Act No. 4458 to permit, upon complaint, the seizure/withholding, by the customs, of goods infringing intellectual and/or industrial property rights, under protection in Turkey. The withholding is lifted and the customs formalities proceed further unless a court action for infringement is duly instituted or an interlocutory injunction is ordered by the court within 10 days from the date of the withholding by the customs.

Question
What are the conditions for the compulsory license for the integrated circuit topographies in Turkey?
Answer

The conditions of the compulsory license for the integrated circuit topographies in Turkey  are detailed in articles 37 of the Act covering
- the public interest
- national defense/security
- general health
- the development and boosting of the other vital sectors of the national economy
- or when the use made by the right holder or its licensee is in the nature of restricting/eliminating competition (paragraph 1)

The authority to decide to grant a compulsory license vests with the Council of Ministers (paragraph 2).
In case a public institution/body or a third party has requested a contractual license from the right holder of the integrated circuit topography and that the request has not been accepted within reasonable commercial terms and within a reasonable period of time, the requesting party shall file an application with the TPI for the right of use thereof.
Where the use of the integrated circuit topography becomes significant for the national defense, the development of the vital sectors of the national economy and for the purposes of general health, the request for grant of compulsory license is prepared jointly by the ministry of which the TPI is dependant and the related ministries (paragraph 4). 
The compulsory license for the integrated circuit topographies in Turkey is not exclusive and a fee for the utilization of the integrated circuit topography shall be paid by the right holder. The fee for the utilization of the integrated circuit topography shall be fixed by the TPI (paragraph 6).   

FAQs For Plant Varieties Protection In Turkey

» General

Question
What is the legal basis in Turkey for protecting breeder’s rights on new plant varieties?
Answer

The Law No. 5042 pertaining to the protection of breeder's rights on new plant varieties has been published in the Official Gazette no. 25347 dated January 15, 2004 whereby plant variety rights will be granted registration by the Ministry of Agriculture/General Directorate. The Implementing Regulations of the Law No. 5042 has also been published in the Official Gazette no. 25551 dated August 12, 2004 and amended on March 5, 2007

Question
What is the authorized body in Turkey for obtaining protection of breeder’s rights on new plant varieties?
Answer

The plant variety registration proceedings have been carried out by the General Directorate of Protection and Control/operating under Ministry of Agriculture and Rural Affairs and within a new organizational development in September 2008 it has been announced that all the registration process would  be handled by TÜGEM (General Directorate of Agricultural Production and Development- Plant Breeder’s Right Office) which is also an authorized body operating under Ministry of Agriculture and Rural Affairs. 

Question
Who is entitled to obtain protection of breeder’s rights for new plant varieties in Turkey?
Answer

Nationals of Turkish Republic, or real persons or legal entities with a domicile or an effectively operating business within the territory of Turkish Republic or those persons entitled for application under the provisions of UPOV Act can enjoy the variety protection right.
Meanwhile, any real person or legal entity which do not meet the conditions set in the above mentioned paragraph but is a national of the states granting variety protection on a de facto  basis to the Turkish Republic citizens shall be entitled to enjoy the right of protection in accordance with the principle of reciprocity. 

Question
Is Turkey a member of UPOV? (International Union for the Protection of New Varieties of Plants)
Answer

Turkey’s application for being a member of UPOV was filed on October 21, 2004 and this filing has been favorably considered by General Secretariat of UPOV. Upon completion of the final proceedings in this matter Turkey became the 65. member of UPOV as from November 18, 2007.

Question
What is the duration of plant variety protection?
Answer

The duration of plant variety protection is 25 years from the grant of the right. For trees, vines and potatoes, the said period is 30 years from the said date. Ending date of protection period shall be calculated as to run from the end of the calendar year.